What our customers say

ACWArb provides high quality tree surgery services and has been proudly serving new and returning customers for over 15 years. Don’t just take our word for it – read a selection of customer testimonials below. 

Rated 5.0 out of 5
1 year ago

We had an ancient copper beech (with a TPO) which had sadly developed a disease, meaning it needed to be removed from its position right next to our house. Anna efficiently completed all relevant documentation and dealt with the council prior to permission being granted. She, and other members of the team, gave a considerable amount of her time to visit the site on several occasions prior to the work being carried out. It was clear that this was going to be a very well planned operation.

Bright and early on the day, a team of 7, along with chippers, several large vehicles including a Unimog complete with a very large lifting device arrived, and I must admit to feeling rather apprehensive. I didn’t need to. From the outset, it was clear that ever single member of the team was very clear about their role. I quickly relaxed once I saw how incredibly careful they all were with every aspect of the job. Our orangery roof and glass sides were protected, plants were carefully handled, the grass was well protected even when the Unimog had to be driven onto the lawn and every precaution was taken to protect our house and garden.

The tree was removed with great expertise and Anna had efficiently organised the removal of the logs which were too large to be shredded. Once the tree had been removed, I was very impressed with the additional time taken to ensure that our garden was left tidy.

Hopefully we won’t need another ancient tree cutting down, but we know who we will be using for any future tree surgery. Thank you Anna and the team!

Kathryn
Rated 5.0 out of 5
2 years ago

“Girls shouldn’t climb trees” – Well forget that idea! Anna, from ACW, was born to the job & anything tree maintenance related. Whilst being extremely professional she is also friendly & very approachable, happy to go the extra mile if the job needs. You won’t wait ages for her quote either, her admin is as professional as her work, right down to the final sweep up. ACW have done both domestic garden jobs for me removing some ancient conifers & commercial work taking the tops out of some frighteningly tall Poplars. I cannot reccomend Anna & ACW highly enough- just wish the Poplars would hurry up and grow so I can get her back !

Nick
Rated 5.0 out of 5
2 years ago

I am the Site Manager at St. Michael’s CE Primary in Lichfield. Over the last few years, I have been very happy to have ACWArb deal with my trees and hedges. We have had two large awkward trees felled, high hedges trimmed, and used them for general advice about trees. Anna and her team are polite, efficient, prompt, and reliable. They have been flexible about access times and have always put us, the customer, first. They leave the site tidy and undamaged. I would happily recommend her as the best tree surgeon that I have come across.

TM
Rated 5.0 out of 5
2 years ago

Anna and her team offer a comprehensive, professional service, providing appropriate advice regarding projects. They work efficiently, leaving areas tidy upon completion.

Mark
Rated 5.0 out of 5
2 years ago

We have used Anna and her team for a number of years now. We run a landscape gardening company that covers the West Midlands. We have required tree work to be carried out at some of our larger properties, which ACWArb have executed to a very high standard. We will continue to use them in the future, and will be happy to recommend with no hesitation.

Priestgate
Rated 5.0 out of 5
2 years ago

I have used ACWArb for several years now and found Anna and the team to be highly professional, knowledgeable, courteous and friendly. They carry out work to an exceptionally high standard at a reasonable price.

Chris
Rated 5.0 out of 5
2 years ago

Very impressed with Annalize and her team. She gave us a very open and honest opinion about our trees during the consultation and a full quote provided. The tree surgery itself was sympathetic to the trees. All waste was taken away, leaving a very tidy result. Have recommended to family and friends. 5 stars*****

Elizabeth
Rated 5.0 out of 5
2 years ago

A big thank you to Anna and her team for their skill and workmanship to tame our trees. Anna has knowledge, skill and enthusiasm in spades and the advice she gave proved to be spot on. Our long neglected, over grown trees now have a new lease of life, they are tidier, more attractive and look so much healthier. The teams approach and attitude to the job was impeccable, with everything swept, shredded and collected efficiently. And clearly they all have such respect for nature, wildlife and habitats which is very satisfying. We would thoroughly recommend their professionalism, attention to detail and will definitely be booking them again. Tree- rific!”

Jenny
Rated 5.0 out of 5
2 years ago

ACWArb has been a member of the Lichfield City Councils small panel of regular tree surgeons for some time, carrying out work on some of the councils most prestigious and highly visible open spaces including festival Gardens, The Clock Tower and Friary Remains. Anna and her team are always knowledgeable, professional and quick to respond; they are a pleasure to work with and deliver excellent results.

Tony
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